Returns are accepted on goods sent back within 10 days of receipt. If you are returning something in the unlikely event it is faulty we will, of course, refund your postage. Unfortunately we are unable to refund postal costs unless the return is faulty goods or an order error.

  1. Re-package your order with the original packaging and labels, along with your receipt or delivery note.
  2. Post to: The Body Bump, Suite B2, Victoria House, Gloucester Road, Cheltenham Gloucestershire GL51 8LN, United Kingdom. We recommend using recorded delivery as unfortunately, we cannot accept responsibility for items in transit.
  3. We’ll refund your order (including P&P if there’s a fault) within 3 days of receiving the package back from you.

If you’d like any further information, please get in touch.

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